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Implementation Specialist for AchieveGlobal Singapore office
Position: Implementation Specialist - Singapore office
Department: Implementation Team
Location: Singapore
Job Type: Full Time

AchieveGlobal is a global leader in the performance improvement industry, with expertise in driving business improvements through sales, service and leadership skills development. Our Asian operations include 16 offices throughout the region, where we work with many of the world's leading organizations.

Planning and managing the implementation of our training solutions is a critical element in our approach to delivering results. This role focuses on managing all aspects of the post-sale engagement (from trainer assignment, course logistics, materials fulfillment and post-delivery administration and reporting).

The role requires good attention to detail and a strong customer-focus. Based out of our Singapore office, this position will entail working closely with other members of the Implementation team in Greater China and other regional offices.

We require applicants with:
  • Strong communication skills and fluency in English and Mandarin
  • Proficiency in using Microsoft Office and web-based applications
  • The ability to interface effectively different departments and functions
  • A sense of accountability and task ownership, as well as good attention to detail
  • The ability to adapt and be proactive in a multi-tasking role
  • A commitment to quality and a passion for service excellence
  • The ability to work fast and accurately under pressure
Preferred:
  • Background in a logistics or coordination role in a customer service environment
Please send your CV and a cover letter detailing your suitability for this role to eava.lim@informa.com.