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Recent Media Coverage

Stepping Up to Supervision
This article discusses the obstacles new managers face in the modern business environment and reveals the three hallmarks most critical to their success.
The Straits Times | 26 February 2011
 
   
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Wooing Top Talent – Are businesses and the authorities making the right moves to attract and retain the best talent, domestically and from overseas? What more needs to be done?
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: Effective talent management is a moving target – one which constantly evolves in line socio-economic trends and requires constant attention and commitment.

The Business Times, Views From The Top | 14 March 2011
 
   
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Silver Lining – What are the major challenges facing Singapore's aging population? What more needs to be done?
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: To be successful in the modern work environment, businesses must work hard to abandon age stereotyping by employees of all generations and organizational levels.

The Business Times, Views From The Top | 21 March 2011
 
   
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Stepping Up to Supervision
This article discusses how can Gen Y marketing executives prepare to tackle the modern challenges of management and reveals the three hallmarks most critical to their success.

 
   
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Engaging an Aging Workforce
To be successful in the modern work environment, businesses must therefore work hard to abandon age stereotyping by employees of all generations, organizational levels and geographic regions.
 
 
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Do business organizations, particularly in Singapore and the region, pay enough attention to ensuring continuity in leadership? How can they improve the way they handle leadership succession and renewal?
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: Successful succession planning requires investment in managing and developing talent from baseline management levels.

The Business Times, Views From The Top | 14 March 2011
   
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Leaping ahead in the Year of the Rabbit – Top challenges for business leaders in 2011, and recommendations for the successful navigation of each
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: For Singapore to elevate or even maintain its position among cream of global economies in 2011, innovation must sit at the heart of its businesses.

The Business Times, Weekend | 7-8 May 2011
 
   
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Motivating from the top
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: Business leaders can gain their employees' commitment by showing them respect, ensuring effective supervision and offering meaningful rewards.
 
   
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Stepping Up to Supervision
This article discusses the obstacles new managers face in the modern business environment and reveals the three hallmarks most critical to their success.
 
   
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Stepping Up to Supervision
The step up to manager has always been a big one. The current workforce is a daunting place for employees, especially young employees.

   
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Motivating Employees
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: With regards to rewards, organizations must complement salaries, medical benefits and bonuses and with invaluable experiences like placements on committees, participation in CSR programmes and one-on-one mentorship from the leadership team.

The Business Times, Views From The Top | 20 June 2011
 
   
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A Culture of Customer Service
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: Building a customer-focused culture requires a new focus that blends operational excellence with human capital delivery.
 
   
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Cultivate A Service Culture
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: To succeed in today's competitive retail environment, stores need to redefine what customer service means.

The Straits Times | 28 July 2011
  
 
   
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Moving Up The IT Ladder
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: With a wave of retirements in the horizon coupled with a high employee turnover rate, young IT professionals are pushed to assume management roles to fill the void—tagging along are their nimble abilities and a "do more with less" mindset.
 
   
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Managing a Multi-Cultural Workforce
Roy Magee, Regional Vice President, AchieveGlobal Asia was interviewed on Asia Business Tonight, Sector Spotlight on how to effectively manage a diverse workforce. Many organizations have diversity policies in place, yet there are missing components in getting them right. What more can be done and what best practices are available?

 
   
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Managing a Multi-Cultural Workforce
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: For Singapore to elevate or even maintain its position among the cream of global economies, it must learn to embrace diversity and appreciate the benefits that a multi-cultural workforce can bring.

MIS Asia | 1 September 2011
 
   
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Managing a Multi-Cultural Workforce
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: With globalization revolutionizing the way businesses work, organizations with a workforce that contains wider diversity will be even better positioned in connecting with an international audience and competing in the global arena.
Need to Know on 938LIVE | 9 September 2011
 
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Smile Is Just The First Step In Drawing Customers
K.C Blonski, Director of Leisure & Retail Markets, AchieveGlobal, quotes: While providing quality products in a nicely laid out store is important, good customer service is what gives retailers the edge. Service associates should be proactive and try to understand the needs of the individual customer.

The Straits Times | 12 October 2011
 
   
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Article on 15th Asia Pacific Retailers Convention and Exhibition (APRCE)
K.C Blonski, Director of Leisure & Retail Markets, AchieveGlobal, quotes: creating a pleasant shopping experience through customer service is extremely important as it ensures customer loyalty as well as increasing customer expenditure. He added that sales personnel cannot neglect the importance of owning the customer experience.

Lianhe Zaobao | 12 October 2011
  
 
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Direct Sell
Roy Magee, Regional Vice President, AchieveGlobal Asia, quotes: There are five critical sales skills for capturing the corporate travel market.
Asian Airlines and Airports | 14 October 2011
 
   
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Singapore Business Innovation Lacking: Survey
Andrew Calvert, Regional Director and Solution Architect, AchieveGlobal, quotes: Another quick way to get quick results is to hold leadership teams more accountable for innovation. Innovation needs to start from the top.

The Business Times Weekend | 22-23 October 2011
 
   
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